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Client Relationship History

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Founded in Lyon, France, in 1880, Gattefossé is a leading provider of speciality ingredients and formulation solutions for the beauty and health care industries worldwide.. The company has a well-equipped application lab – TECHNICAL CENTRE OF EXCELLENCE in Mumbai to enhance customer support. The Technical Centre of Excellence has been established to address formulation development needs for customer projects and in house global technical requirements.

REQUIREMENT

Though Gattefosse’s global SAP installation is supported by a team in France, Gattefosse India has it’s own unique requirements for SAP – Configuration and Development. India specific Taxation, Compliance and Logistics needs to be taken care of on day-to-day basis as well as, on as required basis.

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SOLUTION

MannlÖwe suggested an Application Management Services (AMS) model with –

  • Completely Off SiteDeployment
  • 8X5 and SOS Coverage
  • Bucket Billing

As part of engagement, MannlÖwe has provided solutions for Production Planning, Materials Management, EHS-Substance Volume Tracking, EHS – Dangerous Goods Management and ABAP.