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Invoice Dispute Management

Hallmark feature of SAP is three way match of Vendor Invoice with Goods Receipt and Purchase Order.
While this is a much-appreciated feature, there are instances when Vendor Invoice is not cleared due to discrepancy. The mismatch can happen either because of quantity variance with Goods Receipt or price variance with Purchase Order.
When you handle large number of vendors and large number of orders, you may want to pay the invoice quickly even as you resolve the discrepancy on an ongoing basis.

Solutions

MannlÖwe’s IDM has been developed to resolve disputes arising out of Price Variance and/or Quantity Variance. – between Purchase Order, Goods Receipt and actual Vendor Invoice.

    Workflow for Invoice Verification (MIRO)
  • Activated based on variance type and hierarchy, enabling collaboration for dispute resolution.
  • Dispute Lifecycle Management
  • Allows creation, modification, management, and closure of disputes, generating debit or credit notes upon resolution.
  • Reports and Analytics
  • Offers reports on active/disputed invoices, dispute statuses, and IDM-created invoices through the system.
Benefits
  • Stakeholder collaboration via the system expedites dispute resolution.
  • Document referencing ensures traceability and auditing capabilities.