DiRx is an online pharmacy platform that delivers savings on commonly prescribed, FDA-approved generic medicines without the need for insurance. Founded by industry experts, DiRx draws a straight line from supply to demand to streamline the path between manufacturer and consumer.
Challenges
- As a start-up, business processes were not yet fully established or firm.
- A large number of interfaces — front end, payment gateway, tax engine, and third-party systems.
- Complex prescription-matching requirements with many edge-case scenarios.
Solution
- Fully offshore implementation of SAP S/4HANA.
- Extensive Fiori development for prescription matching with user-friendly interfaces.
- Development of APIs for interacting with external entities.
Key benefits
- On-time completion of the implementation.
- Able to handle challenging scenarios as the business evolves.
- Agile response to process changes and new business lines.
- Comfortably copes with high volumes of customer orders.
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