Founded in Lyon, France in 1880, Gattefossé is a leading provider of speciality ingredients and formulation solutions for the beauty and healthcare industries worldwide. Its Technical Centre of Excellence in Mumbai supports formulation development for customer projects and global technical requirements.
Requirement
Although Gattefossé's global SAP installation is supported by a team in France, Gattefossé India has its own unique requirements for SAP configuration and development. India-specific taxation, compliance, and logistics needs must be handled on a day-to-day and as-required basis.
Solution
Mannlowe proposed an Application Management Services (AMS) model:
- Completely off-site deployment
- 8x5 and SOS coverage
- Bucket billing
- Solutions delivered across Production Planning, Materials Management, EHS Substance Volume Tracking, EHS Dangerous Goods Management and ABAP.
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